Applications Administrator

This is a role within an employer that provides excellent benefits and medium term opportunities for progression. If you have customer service administration experience within mortgage or pensions, you will not find a better employer.

The Company: Our client is a rapidly expanding financial services provider based in the centre of Reigate. They have won numerous awards for their level of customer service and are well respected within the industry for their standards, systems and innovation.

The Role: The role involves ensuring that Equity Release applications are properly completed and sent to the relevant lender, maintaining accurate records, liaising with the lenders and customers to facilitate an early completion. You will process all administrative tasks relating to live policies within the set service standards. You will handle all progress and information enquiries by telephone and take a proactive approach to solving problems and reviewing processes as necessary.

Skills / Experience Required: Financial Services experience within customer services administration is essential, ideally with a pensions or mortgage related background. You should be a good communicator, customer service focused and comfortable with IT, especially in relation to Word, Excel and Outlook. Also, you should have, or be willing to study for the following qualifications - FPC, CFP, CeMAP or MAQ.

Additional Information: The basic salary will start at between £18,000 and £20,000 and the bonus potential will be to around £2,000. The benefits package is excellent and if you take full advantage of the pension scheme, it will be worth in excess of £1,500.

The Applications Administrator position is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 15 years experience in this field. Areas of expertise include employee benefits/group risk, compliance, pensions, flexible benefits, paraplanners, sales support, underwriters and IT related roles. We predominately focus on London and The Home Counties, although we have also been successful in offering national solutions and overseas. Do check the website and feel free to call at any time.

Type:	Permanent
Location:	Surrey
Salary:	£18,000 - £20,000 + c.£2,000 bonus + benefits
Company:	ARC Ltd
Contact:	Darren Snell
Reference:	ARC/045