Team Leader, Policy Administration
A fantastic opportunity for someone with team leading experience within the pensions field to further their career within a highly expansive product provider and a leading player within the retirements market.
The Company: A rapidly expanding retirement solutions provider with an excellent reputation in the market for innovation and customer service. A dynamic employer, providing excellent benefits and opportunities for self development.
The Role: You will be accountable for the recruitment, training, coaching, development, motivation and performance of the Policy Administration Team. You must ensure that daily and weekly targets are achieved in a compliant manner and within agreed performance standards. A proactive approach is required, to solve problems and review processes as necessary, ensuring that any service problems encountered are addressed promptly and team members educated / re-trained to ensure those issues do not re-occur.
You will carry out regular reviews in line with the the Performance Management Scheme, for each team member, ensuring all individuals have personal development plans and objectives are set. In addition, you must lead and direct team members to ensure that all aspects of administration, reporting and record keeping are completed to defined standards and you must hold regular team meetings, ensuring team members have all the information required to fulfil their roles and maintain a good awareness of company issues.
Skills / Experience Required: You should possess excellent interpersonal skills and previous supervisory experience. This should have come from a financial services background, ideally within the pensions sector. You should also have made progress with some of the industry based qualifications, be it FPC, CF, CeMAP or MAQ.
Additional Information: Our client has an excellent benefits package including pension and health benefits and the role comes with a basic of £27,000 to £30,000 and a bonus of up to £4,000 and recent history shows that bonuses have been closer to the top end. An excellent employer enjoying a bouyant market and a first class reputation.
The Team Leader position is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 15 years experience in this field. Areas of expertise include employee benefits/group risk, compliance, pensions, flexible benefits, paraplanners, sales support, underwriters and IT related roles. We predominately focus on London and The Home Counties, although we have also been successful in offering national solutions and overseas. Do check the website and feel free to call at any time.
| Type: | Permanent |
| Location: | Surrey |
| Salary: | To £30,000 + c.£4,000 bonus + benefits |
| Company: | ARC Ltd |
| Contact: | Darren Snell |
| Reference: | ARC/071 |