New Business Administrator
This is a fabulous opportunity for someone with minimal administrative experience to get a foothold within one of the financial services sectors most buoyant companies - a company that can provide first class career opportunities. The requirements are that you have gained some sound administrative experience, ideally within financial services, but this is not critical. You must also have strong organisational and communication skills. Our client focuses on two areas of the market, annuities and equity release and this role will concentrate on the former. The main purposes of the role are as follows:
• To deliver a quality business processing service to external and internal customers.
• To enhance the Company’s reputation, by the prompt delivery of a quality service, thereby increasing effectiveness, reducing operational costs and potentially increase business revenue.
• The delivery of customer service for the team collectively and the individual member, will be managed against key measures which include, speed of response, approach to customer, process administration, and development plans.
The main objectives of the job include:
• Provide a first-class customer service, in line with the required delivery levels.
• Process all administrative tasks relating to live policies within service standards.
• Ensure that new Applications are processed in an effective/professional manner.
• Effectively handle all progress and information enquiries by telephone.
• Take a proactive approach to solving problems and reviewing processes as necessary, to ensure that any service problems encountered are brought to the attention of your line manager and that they do not re-occur.
If you want to make your mark within an industry leader, a company that is expanding very healthily and can offer excellent opportunities, then this role could be just the start.
| Type: | Permanent |
| Location: | Reigate, Surrey |
| Salary: | £18,000 + c.£2,000 bonus + bens |
| Company: | ARC Recruitment |
| Contact: | Darren Snell |
| Reference: | ARC/007 |